Privacy Policy

1. Introduction

Iron Cascade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information you provide directly, including name, email address, phone number, and tour preferences when you book adventures or contact us. We also collect technical data through cookies and analytics.

3. How We Use Your Information

We use collected information to process bookings, communicate about tours, improve our services, send marketing communications (with your consent), and comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share data with service providers who assist our operations, Parks Canada for permit purposes, and as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. See our Cookies Policy for details.

7. Your Rights

You have rights to access, correct, delete, or restrict processing of your personal data. Contact us at [email protected] to exercise these rights.

8. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for booking records.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

11. International Transfers

Your information may be transferred to and processed in Canada. We ensure appropriate safeguards are in place.

12. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated date.

13. Contact Us

For questions about this Privacy Policy, contact us at:
Email: [email protected]
Address: 1250 Banff Avenue, Banff, AB T1L 1A1, Canada